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All orders on our website are encrypted using Secure Socket Layer (SSL) technology - one of the most prevalent and secure systems available online. SSL is an extremely complex form of cryptography that makes it virtually impossible for a third party to decrypt any personal information you provide. You can rest assured that your personal and credit card information is protected when transmitted online. You can find detailed information about SSL technology and how it works online using any of the search engines.
We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations, as well as informational/sale newsletters.
We will always try to contact you by phone if we have a question about an order you placed. If we are unable to reach you by phone, we may also try to contact you by email.
There are two ways to get on the SmartCat™ email subscription list:
- Request a Print Catalog Online or by Phone & we'll automatically sign you up for related pet emails using the address you provide.
- Make a Purchase Online or by Phone & we'll sign you up for related pet emails using the same address you provide for shipping confirmation.
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